What is the minimum order (MOQ)?
The minimum order is 50 bottles. All orders must be in multiples of 50.

What is the lead time for a new order?
Lead times can vary depending on bottle type, artwork, and seasonality. Please contact us for the current lead time specific to your order.

What if I want different color bottles or caps in the same order?
We can mix and match bottle/cap colors upon request for no extra charge.  The quantities for each change must be in multiples of 50.

What if I want an ink color change on the same order?
We can change the ink color on a print order for a $10 fee per change.  The print quantity for each color request must be in multiples of 50.

Does pricing change with quantity ordered?
Yes, pricing will change depending on production quantity ordered.

Will I be charged sales tax if I am part of a non-profit organization?
If you are part of a non-profit organization and can provide us the state issued sales tax exemption certificate or state government issued tax ID number, you will not be taxed.

Do I need a resale certificate to purchase bottles?
No, you do not need a resale certificate to purchase bottles.  However, if you are in a taxable state or will be selling to a taxable state than you will be charged the appropriate taxes for your purchase.



Where should I send my artwork?
You can use our customizer and submit your order online, or you can submit your artwork and order request directly to us at waterbottles@specialized.com

What type of artwork works best for printing?
A vector formatted file, preferably saved as .ai or .eps work best to print a clear, clean image.  However, a high resolution jpeg. will sometimes work as well.



Are all your bottles & caps BPA free?
Yes, all of our bottles are BPA free and are made of food-safe FDA approved materials.

Are your bottles and caps dishwasher safe?
Yes, our bottles and caps can be washed on the top rack of a dishwasher. 

Can I freeze my bottle?
Yes, our bottles can be frozen and/or have ice placed inside.

How do I care for my Purist bottle?
The interior of a Purist bottle should never be scrubbed with an abrasive material or brush.  The best cleaning method is to simply rinse out after each use and when needed rinse with warm water and mild soap.  Alternatively, the bottle can be washed on the top rack of the dishwasher or you can use a soft cloth on the interior if necessary.

Are your bottles recyclable?
Yes, all our bottles can be recycled in your regular recycle bin.

Where are your bottles made?
Our bottles are made in California.

Where can I puchase a replacement cap?
Replacement caps can be puchased individually here.



Ready to get started OR still have a question?

Get in touch! Email or call us: waterbottles@specialized.com | 1-800-245-3462